Did you manage to fix this download problem? If you found other solutions to resolve it, list the steps to follow in the comments below.Part 1 Part 1: Why Backup Dropbox to an External Hard Drive? You can then use the Save As option and manually select the destination folder on your machine. Alternatively, use the Open option and open the file with a third-party program. If you can’t download files from Dropbox, make sure the download folder is under 20 GB and has fewer than 10,000 files. For more information on the steps to follow, see How to Clear the Cache in Google Chrome. Don’t forget to check for updates and ensure you’re running the latest browser version available, irrespective of the browser you’re using.Īdditionally, clearing your browser’s cache could help as well. Maybe your current browser is affected by some temporary glitches blocking file downloads. Maybe certain cookies or browser extensions are preventing you from downloading files from Dropbox.Īlternatively, use a different browser than your default browser. Check Your BrowserĬheck if you can download the problematic file using incognito mode or private browsing mode. Manually select the destination folder and check if your computer successfully downloaded the file. Select the app you want to open the file in and then you can use the Save As option to download a new copy of the file on your machine. Go to the file you want to open and select the Open option. All the changes that you make after opening the file will automatically be synced to Dropbox. Instead, you can use the Open button to open the file locally. This is because the file already exists locally on your machine. However, if your computer syncs the files locally, the Download button is often replaced with the Open button. Normally, if you click More options (the ellipsis), the Download option should be the first on the list.

To walk around this limitation, use smaller file batches. Dropbox will only download files under 20 GB that contain fewer than 10,000 files. If you’re trying to download a really large file, check the folder size and make sure it’s less than 20 GB. How to Fix Download Option Missing in Dropbox Check the File Size

How to download dropbox folder